Adobe Systems

As an Adobe Systems solutions partner, Ovations focuses on Adobe’s LiveCycle Enterprise Suite range of products and applications that blend data capture, information  assurance, document output, process management and content services to help create and deliver rich solutions that reduce paperwork, accelerate decision-making and ensure regulatory compliance.

Businesses and government agencies have invested heavily in enterprise applications but continue to struggle with finding ways to allow individuals to access and interact with the data stored within them. The basic web-based interfaces provided for many self-service applications are unintuitive and have limited capabilities, causing users to abandon them out of frustration.

With Adobe LiveCycle Enterprise Suite (ES2) software, organisations can easily build and deploy intuitive user experiences, using flexible, scalable guides and rich internet applications (RIAs) to help increase customer satisfaction, improve the quality of decision making, and achieve a lower total cost of ownership.

Organizations that provide guide- and RIA-based interfaces for their self-service applications are giving employees, customers, and partners greater flexibility to interact with them in a variety of ways, which, in turn, increases their level of satisfaction. By integrating these interfaces with other channels of interaction—online, offline, in person, or in print— organizations can also deliver a single solution that meets the different preferences and requirements of individuals.

Adobe LiveCycle ES2 helps companies deliver easy-to-use, personalized, and interactive applications that connect to automated processes, improving customer self-service and employee productivity, which increases adoption and satisfaction.

LiveCycle solutions expose critical functionality of back-end systems through easy-to-use interfaces that are readily available for end users, which in turn increases adoption rates of these applications both internally and externally. They can also improve employee productivity by rejuvenating enterprise applications and portals.
LiveCycle ES2 also enables organizations to easily connect these RIAs to back-end processes so that they can manage complete end-to-end processes. This also allows organizations to address their biggest pain points first—achieving a rapid return on their investment—and to build on the platform at their own pace.

With Adobe LiveCycle ES2, companies can quickly and easily create highly intuitive user experiences to provide superior customer service, simplify processes, and improve the quality of decision making. LiveCycle achieves these results by delivering a solution that offers lower TCO, scalability, ubiquitous clients, and a standards-based framework for delivery.